BuildNest Lab

Support

Email t.i.0607.g@gmail.com. Most issues are solved from the status line under Scan shop catalog.

Scan shows local_demo

Reload Gapfill from Shopify Admin → Apps → Gapfill. Wait for the page to finish, then click Scan shop catalog. The status must say admin_graphql before Apply writes to the live shop.

An existing SKU did not change

That is the product. Gapfill never overwrites an existing SKU or image alt. Only empty fields appear in the fill list.

Apply skipped a row

The field was filled after scan, the resource is gone, or the free plan cap was reached. Scan again. Existing values stay untouched.

Start Pro / Switch to Free

Start Pro opens Shopify’s charge approval. Switch to Free cancels the Shopify subscription from inside the app. Uninstall also removes Gapfill access.

Uninstall

Shopify Admin → Settings → Apps → Gapfill → Uninstall. Tokens are deleted. Reinstall starts OAuth again. Approve Pro again if you want paid fills after reinstall.